Why More Training is Not the Solution to Poor Customer Service
What was your last customer experience like? I hope positive—according to surveys, 80% of customer service interactions are positive....
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Brittney-Nichole Connor-Savarda
- Apr 1
- 5 min
Beyond Religion: Analyzing the Impact of the “7 Deadly Sins” on Our Well-being
The "7 Deadly Sins" is a concept that has been in existence for centuries, originating from Christian theology. However, these "sins"...
Brittney-Nichole Connor-Savarda
- Apr 1
- 2 min
The Worship of Ignorance in Western Culture
In much of Western culture, ignorance seems to be not only accepted but celebrated and worn as a badge of honor. From the rise of...
Brittney-Nichole Connor-Savarda
- Mar 1
- 5 min
The Dark Side of Pop Culture: A Look at Its Impact on Society
As I look around at the society I was born into—a Western, "civilized" community—I recognize that, from my earliest days, I was pulled...
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