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Clocked In, Checked Out: The New Face of Customer Service
A server once approached my table mid-conversation on her personal phone. She looked at me and waited. No greeting, no acknowledgment — just the expectation that I would work around her. At a pharmacy, a clerk asked if I wanted to review my photos before paying. I said yes. They were unusable — streaky, colors completely off. When I refused to pay, he told me I had to. When I asked what the point of a quality review was if the outcome was the same either way, he threw up his
Brittney-Nichole Connor-Savarda
Jul 13 min read


What Leadership Needs to Be When the Waters Get Rough: Ten Lessons from the Captain’s Chair
Leadership is often discussed in terms of vision, strategy, and results. Less often we talk about what leadership feels like when conditions change unexpectedly—when information is incomplete, pressure is high, and the margin for error narrows. That is where the parallels between executive leadership and being a boat captain become instructive—not as metaphor, but as a practical lens on judgment, emotional intelligence, and accountability. Recently, I obtained my Master Capta
Doni Landefeld, Ph.D.
Apr 13 min read


The Great Compression: Why Humanity Must Contract to Survive
For centuries, humanity has been defined by expansion. We've crossed oceans, connected continents, and built a global infrastructure that delivers marvels our ancestors couldn't have imagined: technologies that extend lifespans, affordable goods, and the ability to experience distant cultures without leaving home. Yet somewhere in this magnificent expansion, something essential has been lost. The Great Disconnect The same globalization that brought us closer has, paradoxicall
Brittney-Nichole Connor-Savarda
Jan 14 min read


Analyzing Charlie Kirk's Approach to Cross-Party Communication
You may have heard about Charlie Kirk, an influential debater, father, and husband, who was shot and killed on September 10, 2025, while...
Brittney-Nichole Connor-Savarda
Oct 1, 20254 min read
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