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Clocked In, Checked Out: The New Face of Customer Service
A server once approached my table mid-conversation on her personal phone. She looked at me and waited. No greeting, no acknowledgment — just the expectation that I would work around her. At a pharmacy, a clerk asked if I wanted to review my photos before paying. I said yes. They were unusable — streaky, colors completely off. When I refused to pay, he told me I had to. When I asked what the point of a quality review was if the outcome was the same either way, he threw up his
Brittney-Nichole Connor-Savarda
Jul 13 min read
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